Week 5 @ Clearleft

This week has been a little less intense than the last three, giving me some time to write up the work we did with the Virgin team. Going back over it reminds me how much we crammed into those three weeks. It’s been interesting to reflect on the role that each stage in the process had in producing the final design and realising how much I learnt while working on this project.

I had been planning to focus my major project on Virgin Holidays, looking at how I could use the insights we’d unearthed in the last few weeks to create a voice interface or chatbot for holidaymakers to interact with Virgin. That was until I had a conversation with James Box and everything changed. James asked me to revisit my original idea, to create a UX toolkit that organises all the possible methods, providing guidance on which methods might suit a particular project and enable sharing of resources.

I was really pleased to be able to revisit this idea, as I’m sure picking the brains of the knowledgeable UXers at Clearleft on different methods will be a hugely educational experience. I was also beset by a feeling of panic that my project was completely turned on its head with only 6 weeks to go until the deadline. Will I get everything done in time? Only time will tell but I think I can do it. I’m going to repurpose the work I’ve already done on Virgin Holidays and use it as a case study in my project, so at least it won’t be wasted.

I do feel like time is running away from me at the moment, so I’ll keep this short and sweet. Hopefully by my next post I will have made good in-roads into my major project.

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